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Cape Ardor Shipping Policy

You must be 21 years of age or older to order or receive wine from Cape Ardor.  Any shipments containing alcoholic beverages are sent with an “Adult Signature Required” sticker, and the common carrier that delivers our merchandise is required to ask and check for identification upon delivery. This means that you will have to be present at the time of delivery.

 

Due to certain state regulations, Cape Ardor does not ship directly to the following States (but can arrange delivery via a 3rd party carrier on behalf of the buyer):

§  Arkansas

§  Delaware                         

§  Maryland

§  Massachusetts

§  Mississippi

§  New Jersey

§  New Hampshire

§  North Dakota

§  Oklahoma

§  Pennsylvania                        

§  Rhode Island

§  South Dakota

§  Texas

§  Vermont

§  Virginia

 

Currently there are no shipping options to the following States:

§  Kentucky

§  Utah

 

Weather or Extreme Temperature

Due to our location on the West Coast we strongly discourage you from selecting “Ground Service” as your shipping method if you reside on the East Coast. During the winter and summer months, weather conditions (cold or hot temperature) and longer delivery times can often result in the spoilage of your order.

 

If you place an order with Cape Ardor and reside in an area of extreme weather temperature (or delivery routes through an area of extreme temperature), we will bill you for your order, pack it and hold it in our temperature-controlled warehouse at no extra charge. You will receive an email stating that we are holding it for you until temperatures are more favorable to ship. If you would like us to ship your wine (at your own risk), you will be asked to sign a release form, and we will not be responsible for any damages that may occur.

 

Pre-Ordered and Backordered Wines

Cape Ardor sells wines on a pre-order basis. Many of our pre-ordered wines are traveling from South Africa and can take up to 3 months until delivery. We pride ourselves on making boutique wines available to our customers, however we can experience delays due to US customs, port strikes, weather at sea etc. We do everything we can to get your wine to your in a timely manner.

Payment for preordered wines is due at the time of the sales order confirmation. At the time you place your order, we may provide an estimated date that we expect the wines to arrive at our warehouse. This date is provided for estimate purposes only – it is not a promise or guarantee of delivery time. Due to circumstances out of our control, these estimates are not always correct.

Delayed arrival of these wines is not a valid reason to cancel an order.

For complete details see our Shipping Policy.